Windows users: may recover any file and/or folder that has been saved in any of the network file storage supported by ITG by appending "~snapshot" at the end of the shared parent directory. Type smb://itgfs.ad.ias.edu/usrfiles/"Username"/.snapshot/ Do not use Quotation Marks.Then select the Go menu > Connect to Server.Access snapshots by navigating to the folder or directory where the missing file was located.The next step depends on which operating system you are using. ![]() So how would you recover a file or folder from the snapshot?įirst, one should know how to access specific network file storage discussed here. A snapshot is a copy of a set of files and directories as they were at a particular point in time, provided that these files and directories are located in a network file storage supported by ITG. ![]() ITG provides its clients with a quick and easy way to recover files and/or folders due to data loss or corruption.
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